THE CORPORATE SERIES|Demystifying Organizational Success – (Part 2)

Too often, in the everyday throng of the corporate world, Management tends to lose sight of many of their star players. The race to better the bottom-line translates into a disproportionate recognition of the sales staff, who are bringing in the business. This imbalance is further exacerbated by the notorious bell curve that shapes most corporate performance appraisals: there are a limited number of distinctions that can be allotted and these are summarily assigned to the usual suspects.

While this system is great in the short term, it is unsustainable and damaging in the longer term. In the relentless competition for limited business, where the pie doesn’t grow as proportionately as the hands digging into it, it becomes a self-defeating endevour. That is because the robustness of the new business is not supported by a congruously adequate operational and service structure/ platform. This disparity translates into dissatisfaction, both internal and external, culminating finally into good staff and customers abandoning their loyalty to the organisation and the brand.

What, then, is a workable panacea to this conundrum?

Where the company is in an early growth phase, skewing your rewards structure towards the left to make it more sales driven, is in fact, a good approach. Based on the presumption that the basic operational and service infrastructure is already in place and functionaing, the objective then can predominantly be to mobilize new business.

Up to what point, then, can this skewed rewards structure be gainfully applied?

That strategic pivot needs to be meticulously defined as the acceptable number of complaints per 1000 customers or the Complaints Ratio. This will also define how the company aims to position itself in terms of a niche or mass market service provider or both. If you’re the former, then a complaints ratio between 5% and 7% will work; if you are catering to a more specific, smaller/ discerning subset of customers, then a complaints ratio of less than or equal to 1% should be the standard.

Right from the start, have a robust feedback system in place to not only capture customer driven complaints but also bank initiated VoC* streams. (I will go into more detail on Customer Experience systems in another blog post). To ensure that the business that your sales teams have so laboriously extracted from the market, remains within the realms of your brand, it is essential to define and keep in perspective the goalpost at which to recentre the rewards program of the company towards a more balanced sharing out of bonuses and compensations. This then, will be defined as the Tipping Point at which the company should regroup and review their performance enhancement techniques and payouts.

Talent Management: While the compensation and rewards system may be frontline-skewed depending on which part of its life cycle the organisation is at, there are other steps that can be taken to ensure internal organisational robustness. A key element here is talent management. This is a hybrid financial and non-financial/ psychological reward system that ensures the company retains its best and brightest even while it is predominantly focusing on business acquisition and growth. Enter the HR department and the Management Committee. These 2 entities will need to work in focused tandem to ensure the success of any talent management initiative. The modus operandi is simple:

The top performers in every unit across the organisation need to be identified. This is your talent pool.

An HRRM* needs to be designated to each of these individuals. These RMs will regularly (every quarter at least) engage with their professional wards to find out how they’re doing/ discuss skill set development opportunities/ identify possible new positions/ optimally manage expectations – basically a VoE* and staff development session.

Each one from the talent pool is also assigned a Mentor who is a member of the Management Committee. They also meet regularly where the conversation is about aspirations/ life goals/ sharing of experiences – basically a Character and Ethics building session.

It is incredible how effective and motivating non-financial reward and recognition programs are. Human beings at their core, are an amalgamation of emotion and feeling. These psychological gestures of appreciation are sometimes more effective than even financial rewards and result in a thriving, loyal, market leading work force. Having said that, both financial and non-financial acknowledgment structures that are highly skewed towards just a few functions/ units, lose their temerity and effectiveness with time. ManCom* wisdom plays a big role in finding that right balance, at a given inflection/ change point in the life of the organization of keeping all their people feeling appreciated and happy to be a part of the brand.

Succession Planning: This element of the corporate rule book is not given half as much importance as it should be. I have seen a number of fabulously managed units/ companies fall to the wayside when the manager leaves. The culprit: poor to non existent succession planning and training. There are a couple of reasons for this inadvertent oversight: the first, mostly because it just is not on the company radar, which means there is no trickle down incumbency of this factor into performance appraisals. This also means that it usually doesn’t tend to happen and even if it does happen, it is haphazard and personality driven rather than systematic, continuous and goal oriented. The other reason has to do with our human emotions again – an insecurity about being challenged or even being outshone by the Second-in-command. This i have also witnessed and have seen the natural/ most probable successors to a job role, leave the organisation as they are sidelined and trivialised.

Again, a robust succession planning system needs to be in place to ensure the organisation does not fall into the rut of outsourcing most key positions or losing its essential human capital of promising/ talented one-downs.

(Read Part 1 here: https://theroamingdesi.org/2020/10/29/corporate-seriesthe-de-mystification-of-organizational-success-part-1/ )

(Read Part 3 here: https://theroamingdesi.org/2020/12/01/corporate-seriesdemystifying-organizational-success-part-3/ )

  • *VoC: The Voice of Customer feedback platform consists of a number of feedback streams to allow customer concerns and suggestions to be effectively channeled.
  • *HRRM: Human Resources Relationship Manager
  • *VoE: The Voice of Employee feedback platforms are formal avenues to facilitate constructive staff critique and suggestions.
  • *ManCom: corporate-speak for the Management Committee.

POLITICAL FARCE|AN ODE TO @therealdonaldtrump

**There's a sad sort of clanging from the clock in the hall
And the bells in the steeple too.
And up in the nursery an absurd little bird
Is popping out to say cuckoo cuckoo, cuckoo...
Regretfully they tell us
But firmly they compel us
To say goodbye...
To YOU!
And so my dear Mr. President
I wrote this ode for you, for you.
Your time is up, you tried so hard
I always rooted for you, it’s true!

Despite intuitive knee jerks to the contrary
I kept steadfast in my fidelity to thee.
And now you’ve been sadly booted out
By the insidious US political machinery.

‘Tis true you created gross divisions
In a fundamentally diverse United States
But you were only showing up what was so viscerally embodied
By large swathes of the American electorate

‘Tis true you were the Demonizer-in-Chief
You gave the Corona Ravagement Envy
You were gleefully racist, bigoted, xenophobic
But you were only exemplifying what so many were intrinsically;
Not just quietly closeted anymore with those lofty ideals
But free to strut them, and really relish the feels!

And although there was now all that national drama
There was also the new MAGA*-powered Sovereign Fiefdom
You uplifted the cause of exclusionary statehood
Allowing The rest of the world that rare freedom
To regroup, repair and renew in a space
Not perpetually imprinted with Uncle Sam’s face

You were summoning home all American troops
As you rolled back on the US’ war waging strides
You were making your America great again
And letting the rest of us get on with our lives.
But you were unique in your internationally disinterested approach,
Since America had always been that one invincible roach
That brazenly roams your kitchen by day and by night
Leaving you with the detritus of its pillaging might.

Your political incorrectness was apostatized
To paint you as the resident devil incarnate
Your incongruous presidential demeanor
Was touted to be the fall of the American super state.
And so 45th, you have been summarily dismissed
As a globally failed one term president no less!

But I mourn your hyper-blustery POTUS days,
And Im hazarding a guess that I’m not alone.
The last 100 years of American politics
Have elicited their fair share of planet-wide groans.
Another 4 years of you would have at least shaken
The memory of a bullying, blood-letting American nation.

Now vestigial shadows of America’s wars
Are rearing their ugly heads once again to explore
New conflicts, new conquests, new treasures to be taken;
More intrusion, displacement, refugees, coercion,
Every ounce of dignity and fair play foresaken.
There seems to be naught but more US agitation
Writ portentously large on our collective horizon

And so in ending, to the @realdonaldtrump I say,
We will indeed miss you HUGELY sir;
Your autocratic, Jesus complex,
Your dash of frankincense and myrrh.
Now is also the time for the rest of the planet
To take to their tranquilizing zen spaces;
My crystal ball tells me we’ll soon be battling again,
In America’s brand new edition of The Hunger Games* Races.

De Khudai pe aman

**lyrics from “So long, farewell” from the movie The Sound of Music
*MAGA: Donald Trump’s political slogan - Make America Great Again
*The Hunger Games: A 2012 apocalyptic science fiction trilogy where children battle it out to the death in a bizarre state run electorate-subduing campaign

OPINION|LOVE ACTUALLY*

In the current chaos of the world, an international relations argument for why, especially now, we need Imran Khan at the helm of affairs in Pakistan

“Yatha raja, thatha praja* – As the King, so are the People.”

A sage old saying that has not had more relevance and resonance than in our current erratic, wayward, even mercurial times; when all the world is actually a stage and all the men and women merely players, following the charge of the madman with the loudest megaphone. More and more we see the dictatorial, the deranged and the downright demoniac garner adoration, loyalty and an ever burgeoning electorate.

In all this terrifying chaos, however, there are still those who with mindful purpose, shine their torches on plurality, decency and probity. And one of these relatively new, tender footed yet mightily zealous people, also happens to be the Premier of the Islamic Republic of Pakistan. And I say this not out of any rose coloured glasses affliciton for the historically charsimatic Khan of Philanthropy and Cricket, but as a denizen of our beleaguered country who is residing overseas.

Here’s why.

For the last 40 years, our status in global politics and our international relations have been incrementally dismal and inauspicious, to say the least. From counter intuitive proxy wars to unmitigated corruption to dynastic political subterfuge, we have avidly done it all. And as the world has become smaller and international borders have become increasingly blurred, the strength of our passport has progressively dwindled into the twilight zone of global esprit de corps and camaraderie. The once rising star of South Asia, has become the battle-worn, terrorist-nurturing, drug den of the world and the blowback for its citizens, both resident and abroad has been life altering. There is an almost resigned political fatigue that has settled on its populace, despite the daily boisterous harangues on the numerous news channels- that is merely noise to fill the silence of the pariah space we now occupy. At the heart of it all, there is an almost hypnotic/ philosophical acceptance of the reaping of what a handful of us sowed some 4 decades ago.

For some of us though, the overseas residents that are somewhat displaced from the mesmeric daze of our collective state of mind, the grimness of our reality is both sobering and painful. From the persona non grata treatment at the various international airport immigrations and embassies (and i have a few scarring anecdotes to tell of my own!) to the deriding or sympathetic social vibes in the global drawing room, the entire gamut of a Pakistani’s international experience is skewed far and away from anything in the confines of “normal”. Even the most ardent ambassadors of the wholesomeness of what it is – even what it was – to be Pakistani, feel the full force of the detractory drag of the global collective. And so it has been for almost as long as i have travelled – until now.

That small but intrepid torch light i spoke of…. I’m finally seeing positive little glimmers of it even as i sit it out as a foreign resident amidst the 2020 Covid 19 pandemic. People I meet don’t instantly look confused or disinterested or conversationally challenged to meet a Pakistani. They have been smiling more (genuine grins at that too!) while they ask how our PM is doing and how “lucky” we are to have him when most of the rest of the world is going to pot. There have been more of those hitherto rare little dialogues where i have been able to share, with shoulders squared and eyes glinting with confidence (and the restfulness of 9 hours of sleep!), the progress Pakistan has made battling the virus and keeping its populace safe, while also keeping the engines of enterprise running; small, even moot successes, but all steps in the right direction. From business associates to friends to tuk tuk drivers, the international narrative on the Pakistani State of Being is veering back from the vagrant fringe just a bit at a time, to what is normal and congenial. So yes! I’m putting it down to our prime minister.

Even so, keeping true to our nature of the last couple of decades – that of the earnest albeit combative acceptance of our besieged nationality – we continue to be exultantly vocal and contentious of the current administration too. Be that as it may. Where previous regimes have had multiple stabs at methodically and obsessively ruining the country, it may be a good time to show some grace, forebearance and patience even when the reins of the country are in the hands of a politically unseasoned, wet behind the ears, wont to pivot and falter, non dynastic office holder, who also happens to be our only current hope towards some semblance of sincere nation building. With time, this political newbie could indeed become, not an expert politician, but the Statesman our nation so desperately needs.

Do i sound like one caught in an emotional maelstrom? Perhaps. Maybe. I prefer to call it the nostalgic discernment of the geographically removed; with the distance-enhanced ability to see the starkness of the administrative options in front of us. And really, for the first time, the choice is not difficult.

So yes, in all this crazy milieu, it’s Love Actually that i feel for our very own Captain of the Republic, Imran Khan.

De Khudai pe aman

*Love Actually: title inspiration from a 2003 movie (starring Hugh Grant) where the key protagonist is the British PM.

*Yatha Raja, thatha praja: a saying from ancient Hindu scriptures.

OPINION|Enter The Dragon!

Why another 4 years of a Trump administration will be the likely impetus for China to dominate the world

As the 2020 US Presidential election looms largely ahead, I’m feeling increasingly ambivalent about the preferable outcome. Plain old gut-impelled common sense dictates that a Trump/ Pence-less administration is what the country is in dire need of. But a more cogent analysis shows that there is definitely more to it than just extricating the US and even the world from the incessant cringe-worthy mire of Trump gaffes and laughs.

Here’s why.

The Biden/Harris duo may be optically appealing and indeed, stalwart creationists of pithy political sound bites, but on a practical, foreign policy level their ideology brings nothing cohesive or constructive to the Developing World table. The last 60 years have shown a lot of well-intended global alliances and organisations take on barely veiled male fide overtones serving the cause of only a chosen few. The rest of the world has continued to be trapped in abject, desperate poverty or firmly shackled in the ceaseless chains of debt and “corporate debenture”*.

With the Trump administration, we at least know where we stand. His unapologetic Exclusionary Nationalism bordering on an almost totatlitarian inward focus has meant that much less interference in world affairs; and by extension probably that much less devastating employment/ manipulation globally of the US war machinery.

At this juncture in our planetary politics, we can definitely do with a break in the poorly disguised fossil fuel wars and the not so covertly executed ethnic annihilation campaigns – all ruthlessly wrought for the unchallenged endurance of the unipolar world of the 21st century.

Another 4 years of the Trump administration will also most probably mean the invariable rise of the Middle Kingdom given that global political tipping points continue to respond as they have post World War II. Many countries in South Asia (which at almost 2 billion people, accounts for 25% of the world population) are already in various phases of “cooperative economic alliances” with China, mostly through the BRI (Belt and Road Initiaiative). Beijing, many say, wields a finely tailored approach towards each south Asian country to achieve its national interests, whether it is counterterrorism in Pakistan and Afghanistan, port access in Sri Lanka and Bangladesh, or brewing agitation and discomfiture in and around its primary regional rival, India. The naysayers who are also the beneficiaries of the current unipolar world, have a lot to say about a planet dominated by China. But it is pertinent to note that the last 250 years haven’t exactly been the most favourable for our region either. We have been caught in economically and psychologically devastating proxy wars, become the unwitting co-creators of Islamic militarism/ terrorism and have in fact for most of our independent existence, continued to inextricably slide into the abyss of socioeconomic and ideological regression. This has resulted in punishing repercussions from many formerly friendly countries. So a world where Beijing is at the helm of affairs can only be a step up for the otherwise beleaguered region.

As Wade Davis, writer and anthropologist, has so succinctly put it, “No empire long endures, even if few anticipate their demise. Every kingdom is born to die. The 15th century belonged to the Portuguese, the 16th to Spain, 17th to the Dutch. France dominated the 18th and Britain the 19th. [By the 20th century], the torch had long passed into the hands of America”. And now, in the third decade of the 21st century, it is yet again that epochally perfect inflection point where the real and conceptual Crown of the 7 Continents passes on to a new victor.

And even though I and many more half way contemplative global news watchers may tire of the mindless rhetoric emanating from the White House, higher purposes must take precedence. And so, it is indeed with reluctant ambivalence that I am rooting for the Idiocracy to continue to beat the US drum for the next 4 years too.

A 2020-2024 Trump administration will be the perfect timeline impetus for the Wuhan Spirit to really take root not only in the region, but to also quite solidly infuse the rest of the world with its distinct politics of Courteous Hegemony.

Enter, The Dragon!

De Khudai pe aman.

*Enter The Dragon: Title inspired from a 1973 Robert Clouse movie.

*POTUS: President of the United States

*Corporate Debenture: the vortex of debt and the accompanying debilitating/ coercive actions nations are subjected to by the international funding agencies

VERSE|The Lady with the Mona Lisa Smile

For the gracious Padmini Pelpola – the lady who lit up the porch every evening at number 12 Sir Marcus Fernando Mawatha.

We were in the throes of the affliction, all lives tossed quite asunder,
Everyone struggling with their own version of their worlds-turned-upside-down.
I too was grappling with the changes
In a curfew-riddled cocoon of my own.
There was a painful psychosis that had swept over the city
And it was all we could do to hold on to little glimmers of patience, resilience and hope.

It was in this atmosphere, saturated as I was with pandemic fatigue
Holding onto the one thing i knew that helped me to center
To fight off the depression for one more day - my evening walk;
It was then that I saw her sitting in that little porch near the car park of the apartment building.
A vision of serenity, grace and beauty, borne of a life well-lived.

She was holding court as I came to see she would, every evening
Equally at ease with her solitude, as with the conversational company of those that sought her out;
She was scintillating, she was vibrant, she was calm and she was kind.
I watched in awe and then through occasional glances.
For i was mesmerised and yet I was aware that I might spook her -
Spook the perfection of those two blissfully normal hours of which she was the gracious alchemist.

So I looked forward to my evening walk in the apartment parking lot,
For that was the extent of our locked-down freedom.
And i looked forward to saying hello to her and to receiving in return, her lovely smile every time.
I fed off the revitalizing energy of that precious little exchange for the next six weeks.
And then things returned to normal and I didn’t see her for a while.
But the memory of those heart-warming little interactions stayed with me like the glow of a just-settled sunset.

And then I heard that she’d passed on. Suddenly. Just like that.
And the news hit me in a strange, inexplicably sad manner.
And I realised that I didn’t know her at all, and yet, for me and a handful of others,
She had been the unwavering harbinger of a wonderful, uplifting calmness at a time of great disquietude.

And so I write this little eulogy, a remembrance if you will
Of a life well-lived, and I am sure, a soul well-loved;
Of the lady with the Mona Lisa Smile.

De Khudai pe aman

FEATURE|My Balcony and Other Creatures

Of glimmering balconies, frolicking flora and organized murders

This pandemic has changed a lot of elements including the manner of things usually relegated to the realms of the mundane. And that is exactly what has happened in the microcosm of my balcony. A whole new world within has come alive, as the world without has slowed down to a pandemic-induced comatose crawl. From donning a shimmering garb in the fiery evening twilight, to gleaming with raindrops when a tropical storm bursts forth, to mischievously inviting the entire motely flock of city birds to perch on its sun-lit circuit a while, to socialize and then depart in the wake of dubious farewell gifts deposited on its glass exterior. Indeed, the little overhang outside my apartment has morphed into a whole new creature.

And in its tiled embrace are smaller microcosms of both flora and fauna. While the potted plants were just that pre-pandemic, plants that had become a part of the background in my balcony, they have now become an eclectic community of leafy denizens living, loving, parenting, mostly thriving, sometimes grieving, sometimes euphoric, at other times scheming in distinct cliques as they bloom in explicit sets of only 3 and only 4 at a time. The 2 groups never disbanding, and never harmonising outside of their own green universes. So my bright pink bougainvillea, the red-hearted hibiscus, the scarlet geranium and the flame violet will bloom for a month, colouring the balcony with their reds, pinks and fuschias. They will then cease and desist from their joyful cavorting and pass on the Baton of Blooms to the next group, the white bougainvillea, the sweet Jasmin and the pale pink ixora. (Obviously there is such a thing as Potted Plant Politics!)

The flying fauna is almost entirely comprised of crows and mynahs with the odd dragonfly or monarch butterfly that have somehow found a precocious air current to carry them from their usual low flying social activities, all the way to the 9th floor of a high rise apartment building. These perplexed visitors usually move on after a vertigo-filled glance or two down from the balcony.

The crows, those keen eyed A-list city scavengers are definitely at the top of the heap when it comes to reading balcony visitor protocols. If you’re a “Feeder” as i am, they will very soon discern that unique food source (for the Feeder venues are as diverse as are the many murders* across the city!) They will sit in orderly rows along the balcony railing, heads cocked, beady eyes shining in anticipation as they spy Feeder movement on the other side of the closed balcony doors. They are also hugely territorial and one gets to witness epic Corvus battles as the various murders engage in all out “Feeder-Fending”. I have, however, learnt with time and my own manner of aviculture, to cease being a source of cookie manna for this visitor. They WILL take over your balcony and even your home. I have had the more intrepid hop into my lounge, pick up a bag of crisps from the table, take it politely out onto the balcony and go at it with that monster beak until they’ve made holes big enough to get at the contents. In the wake of a visit from the murder that has claimed you as their own, the balcony glass exterior looks more like the floor of a well fed aviary rather than the facade of a luxury apartment. And so it has been with a twinge of guilt and a lot of determination that i am presenting myself, armed as i am now with a spray water bottle, as persona non grata to all the Colombo black birds.

Last but not least, the delightful Mynah! These cocky little creatures will whistle and warble their way right into your heart … and into your lounge. And again, with a twinge of Corvus guilt, i admit that i have continued to feed and indulge these happy balcony transients while i have gently sprayed away the other crowing, cawing visitors. There is one mynah in particular whom i have in a fit of creativity called … Mynah! She too has claimed my balcony as her own little paradise of free food. She will visit me daily, making her entrance not from over the railing, but by walking jauntily through an opening at the far side of it, traipse through the plants and up to the balcony door. There she will warble her distinct call now reserved for me I fondly imagine (or it could just be balcony romanticism on my part!). In case i don’t respond, she will hop right up to my couch and look at me askance, chirp a little “get off your behind” ditty and when she knows I’ve seen her, she’ll hop right back outside to await a generous helping of Chesma’s jaggery cookies* – her ultimate soul food! I am not ashamed to admit that Mynah has me pulled quite completely by my balcony creature heart strings. Every afternoon I wait for her to make her appearance. And the day she finds her daily succour elsewhere, i’m also not ashamed to admit that i feel a palpable wash of disappointment!

Maybe my balcony fever is a post pandemic psychosis, or if I’m to be positive, a keener opening of my Third Eye to the many joys of nature. In any case, i am convinced that in some peculiar manner, i am on my way to becoming a resident bird and plant whisperer as I wield my strategic ammunition of jaggery cookies and Baby-bird/ Potted-plant Talk, while occasionally with chastened fervor, brandishing my green spray water bottle.

Mynah hanging out on my iPad

De Khudai pe aman

Feature Title inspiration from Gerald Durrell’s 1956 semi-autobiographical novel “My Family and Other Animals”
Murder: term used for groups/ flocks of crows
Jaggery: A traditional cane sugar concoction consumed in Asia. It is a concentrated product of cane juice and often date or palm sap without separation of the molasses and crystals, and can vary from golden brown to dark brown in colour, and is similar to the Latin American panela.
Chesma’s Jaggery cookies: artisanal cookies created by the gracious Chesma; and tradition carried on by her enterprising progeny.
Featured

FEATURE| The Call of the Wild

I’d been hearing its haunting whispers for a while, and so there was a sense of urgency of the spirit if you will, to go off into some wilderness sunset somewhere. It was in this chakras-in-a-flux kind of state then that the opportunity to soulfully recoup befell me. And so it was at the tail end of a tropically balmy July that i found myself taking the scenic route to Habarana – home to a number of national parks, eclectic wildlife and the majestic pachyderm, the Asian elephant.

We (my travel adventures partner in crime and I), drove to Habarana which is located in the Anuradhapura district of Sri Lanka. It is ideally situated as the departure point for safaris in the Habarana jungle and a throng of nearby wildlife sanctuaries. It is also home to a number of beautiful hotels one of which is the Cinnamon Habarana Lodge. Boasting sprawling grounds alive with the sounds, sights and smells of nature, the Lodge offers fabulous walkways replete with forest trail-like pathways; water bodies straight out of a Monet painting; and a profusion of chittering, chattering birds and primates. Nature truly is free and floating at the Lodge, dancing in a mesmeric carnival of greens, browns, blues and reds. Needless to say, we walked off many a lavish meal in the midst of this resplendent profusion.

Our first deep-dive into nature was a trip to the Minneriya National park situated a half an hour drive away from the Habarana Lodge. Close to the culturally historic city of Polonnaruwa, it is home to 160 species of birds, 9 species of amphibians, 25 species of reptiles, 26 species of fish, and 75 species of butterflies. The park offers majestic views of wild elephants foraging in the shrub. The famous Gathering of the Wild Elephants occurs at this meeting place, also known for the largest gathering of Asian Elephants at one place anywhere in the world. During the dry season of August and September each year, herds of up to 300 elephants are seen within a few square kilometers of the vast Minneriya Reservoir.
The whole experience is almost meditative as these gentle giants go about their foraging activities while the calves romp, play and trunk-wrestle one another. We also had the unique good fortune to see 1-month old twins born in the wild – a fabulous rarity in the pachyderm species. The day of our visit, there were only 5 other jeeps at Minneriya, where there are usually over a 100 on any given day. The pandemic has definitely put a spanner in the wilderness works at Habarana! In an ironic way, as is true for so much in our lives, this break from the human horde has been greatly psychologically salubrious for the resident elephants, who have been known to occasionally charge at the safari jeeps. Not in any harmful way but in more of a display of self preservation as they protect the herd, especially their juveniles and infants.

We were also able to spot wild Axis deer, Jungle fowl, Peacocks and wild hare. Curious troops of Toque Macaque monkeys and Tufted Grey Langurs greeted us at almost every bend in the road, sitting on their haunches like so many subcontinental men who, done with their daily toils, congregate on sidewalks to watch the world go by, while also wishing for some serendipitously divine change in their fortunes. Many are carrying cute as button infants who are chips right off the old blocks – inquisitive, sociable and perpetually waiting for divine (or homosapien) manna.

Wild elephants at the Minneriya National Park

With the copiously tranquil vibe of Minneriya still reverberating in our city-wearied bones, we were hooked. So on the morrow, we embarked on yet another safari, this time to the undulating plains of the Kaudulla National Park. Situated about 40 minutes away from the Lodge, the park is known for sightings of leopards, fishing cats, sambar deer, endangered rusty spotted cats and sloth bears. On a typical trip, one is guaranteed enthralling views of a variety of birds including resplendent junglefowl, peacocks, ibis, egrets, hornbills and rain quails. The piece de resistance again however, are the herds of wild elephants and their calves, observable in their wild habitat; and of course the habitat itself. Lush greenery amidst undulating plains meets the eye for miles. Kaudulla Park is yet another close up zen experience with Nature and her great and small beasts.

Wild elephants at the Kaudulla National Park

The national park sojourns are as much journeys into the great outdoors, as they are into contemplative/ meditative spaces replete with the sounds and smells of the peaceful wild. I came away from the Habarana trip revived, rejuvenated and rested. It was like the spiritual letting down of my hair while walking barefoot on rain-moistened grass. Indeed, it was like living, for a few delightful days, in a Khalil Jibran quote: Forget not that the earth delights to feel your bare feet and the winds long to play with your hair.

De Khudai pe aman

OPINION| A Low Down Dirty Shame

The “Dirty Old Man” Syndrome

As a woman who tends to go about her daily routine in largely solitary mode, and who is also a creature of habit, i have had my fair share of run-ins with this odd denominator. I have also realised that more than being an age related malady, the Dirty Old Man syndrome is a mental affliction – a characteristic male psychosis. And more often than not, the advancement of the pathosis is directly proportional to the level of social desperation and the dismal incapacity to move on gracefully into the next phase of life, whichever that is.

You will find them milling in invisible little coveys around coffee shops, malls and even parks, until a high intensity catalyst in the form of a Solitary Woman walks into their quinquagenerain++ radars. Then, despite the mature years, there’s an intrepid spurt of adrenaline, leading to uncontrollable excitement, and a breakout of jittery limb action that could pioneer a dance variety all its own. The conversation becomes inane, for to be heard is of paramount importance then – senior citizen wisdom and grace be damned! The decibels go up until finally, the sitting dance is also accompanied by a rap performance as speech pours out in absurd rhythm, replete with street vernacular.

I have always had a fond bias towards the older folk; (I tend to feel a deep compassion for the aging and the infirm). But i have now also realised that the body may have withered, but the spirit in many cases, has taken on a whole new lease on life. The tenacity to quaveringly engage, indulge and prevail never ceases to amaze …. and worry, as many a heart attack seems imminent in the wake of these senescent courtship dances.

Most times, the titillation ends there so i don’t really begrudge the desperate exertions for attention. But sometimes, the middle-aging and senior hormones take on darker undertones which i still continue to be baffled by. That’s when the “Dirty Old Man” avatars are donned and all attempts at attention-seeking become insidious and creepy. The eccentric old-people-killing-their-loneliness endeavours morph into actual harassment and one is caught between trying to be compassionate while being quite absolutely hassled and repulsed. This is a horrifyingly persevering lot.

In our part of the world, old age commands a certain respect and deference. The older folks automatically fall into the aunt and uncle categories and are expected to be similarly maternal/ paternal in their interactions with the younger set. These are a part of the Eastern value system instilled in us across countless generations. I always wondered at the largely self-centrered, individual-driven social structures in the West and the almost complete lack of empathy and inclusion of the older folk into mainstream life. The aging denominator is relegated to assisted living facilities aka old age homes to live out the rest of their lives mostly apart from their progeny. We, in the Asian hemisphere, always responded with a mixture of bemusement and empathy at this dismal breakdown of civilisation and communal sophistication/ evolution.

That malady is now catching on in the traditionally respectful and dignified East too as some of our seniors themselves shamelessly upend their side of the age-old equation. For my part at least, I have experienced sufficient alienating middle aged and oldster impropriety to make me suspicious of 50+ year old men being amiable.

I have actually experienced focused and relentless covert harassment simply because i chose not to engage with the random loud and obnoxious man in question who was also a regular at the coffee shop that I frequented. Because this was a venue at a prominent 5 star hotel, I decided to rely on the system to dispense justice/ lead with ethical propriety. That was not to be. I reported the harassment to the coffee shop supervisor, failing which i went to the duty manager, failing which i went to the MD of the hotel. I was “advised” by the man serving as the MD to “just move to another seat when the man came to hassle me”. Viva la male patriarchy and the festering misogyny that is such a deep-rooted part of almost all male mindsets now!

Needless to say, my tolerance for older men trying to be friendly is much diluted as I attempt to fit, nay, survive, in the psychology of this new social normal: I am curt; i am distant and i make it supremely obvious that i quite deplore all manner of friendly male overtures. It really is a low down dirty shame.

Ladies, young and old, to you i say just this: if you didn’t make up 50% of the human population, our collective ethical and moral compass would have been lost in the sea of desperate, profligate, indiscriminate mating calls many eons ago.

De Khudai pe aman.

*Title of the feature inspired by a 1994 K. Ivory Wayans film.

VERSE| I Need To Find You Again

I wrote this dedication 8 years ago for my mother who passed away in October 2012 after a very brave, very arduous battle with cancer. She’s missed everyday, but now also celebrated every day. She remains the Queen of our Hearts.

My heart’s shattered into little pieces.
My mind struggles to synthesise reality.
I find myself suspended in painful limbo - i look for you; catch glimpses of you in everything around me - and then you’re gone.
I’m left staring at vestiges - a vase of flowers you fixed; a shirt you hemmed; a text you wrote.

Your courage, your grace, your love and your compassion;
These are such dauntingly enormous qualities.
With you around, i gave myself false courage: I had your DNA; i was bound to be in some small measure, the Woman of Substance that you were.
Now I can’t find the courage nor the grace. And my love and my compassion seem spent.
I need to know you’re still around.....

Even as I write this, I see your beautiful, smiling face looking right at me - vibrant, loving, comforting, happy.

I need to synchronise my heart with yours again, Mama.
I need to find my “Woman of Substance” that you have bequeathed to the three of us.
I need to find you again.

And as in birth, so in adulthood, I WILL find you again.

I love you.

OPINION|Farenheit 786*

Eenie meenie miny mo, Catch a nig** by his toe, If he screams let him go, Eenie meenie miny mo

A lilting rhyme from our childhood, that is as replete with racial nuance as ever there was any prescript especially formulated for a far right enthusiast. Imprinted on impressionable minds around the world; imparted in the hallowed sanctums of colonial missionary schools. And that racial/ ethnic/ religious bias is the normalcy that we have all grown up with in the west and in the colonies influenced by the west.

At the end of the day, our mindsets are the same: the belief that some of us are more superior than the others and that White, and in our case, Muslim Privilege is as real as the afterlife. This fact, even for the most liberal minded of the said demographic, and despite vehement naysings to the contrary, is hard-coded into our very DNA. (You can read this as Hindu, Christian or Buddhist privilege really depending on which religious majority space you occupy).

Let’s take a little traipse back in time, to just before the East India Company set down its roots of Western imperialism and indeed, the rigours of ethnic division into motion in South Asia. Circa 1600.

The region, while having seen its fair share of invasions and dominions, both overt and covert, was a fairly harmonious, prosperous melting pot of cultures and religions. In the early 17th century in fact, the combined GDP of the Indian subcontinent made up 20% of the global economic output. It was also the richest nation on earth at the time, followed closely by China. (Four centuries hence and in the current world scenario, the George Santayana* adage in one of its many variations comes to mind, “history tends to repeat itself”).

And so together with the Saxe-Coburg-Gotha* (aka the British Royal family!) mandated material exploitation of the continent, self-righteous, self-serving religious machinations were also mobilised with the fire and passion of the Chosen Ones. Missionary schools, by the dozens were set up all over the continent from Kolkata to Murree, from Simla to Karachi, and the mental conditioning of the societal creme de la creme aka the future leaders of the dynastic empire, was set in motion. With the impressionable minds of consequence now squarely under the colonial anvil, focused efforts were put into rending asunder adult mindsets. The flames were insidiously and feverishly fanned on previously immaterial religious differences. Being a Hindu or a Muslim or a new Christian convert, depending purely on what was circumstantially advantageous for the colonists at any given time, meant preferential treatment being meted out ranging from critical day to day conveniences to career breakthroughs and ultimately an overall dominant position in society. By the end of it, the hyper-fuelled differences were so all-consuming, that they became the catalysts for one of the most brutal annihilations of an empire; leading also to the largest mass migration in human history.**

The takeaway from the brief history revisit above is the concept of a religious hierarchy that was instilled and has doggedly survived and indeed thrived to this day. 73 years post colonial rule, and the legacy of deistic superiority still lives on. We behave like the religion of 97% of the 220 million strong Pakistani citizenry (and indeed of the 2 billion strong globally), is under threat of obliteration because of the 3% theistic diversity. If ever there was a chronically suspicious, dogmatic, mired in religio-cultural backwardness and quick-to-judge society, we, the Pakistanis gloriously lead the charge. In fact we have proven time and again that our custodianship of the religion is not only divinely passionate but lurking quite bizzarely on the lunatic fringe. A recent case in point is the righteous trepidation and knee jerk opposition by the Islamists, to the construction of a lone, singular Hindu temple in Islamabad, the capital city, and obvious global showcase of our diversity, inclusion and equality. The only rationale being that the one temple could apparently subvert an entire majority religion, or at least its Pakistani version with its warped ideology, immoral patriarchy and all.

The Islamic State of Mind is indeed a thing. And the lines between it and the Pakistani state of mind have with time become a blurred mess. The disgracefully prejudiced Blasphemy law and the criminally right wing Hudood Ordinance are living vestiges of a society set on the path to a holy implosion.

While the silent majority may disagree with the religious fascists, our silence is compelling of our complicity with the fringe.

In the name of all that is civilised, humane and even remotely religious, it is time to at least break the silence.

Eenie meenie miny mo

Let’s catch these bigots by their toes!

De Khudai pe aman.

*Title adaptiation from the original 1953 dystopian novel “Fahrenheit 451” by Ray Bradbury. The numbers 786 are significant in Islam, denoting the number of letters in “Bismillah…” the opening phrase of the Quran.

*George Santayana: A Spanish philosopher, poet and novelist

*Saxe-Coburg-Gotha: Now called the House of Windsor of the British royal family. The original name was changed in the early 20th century to make it sound less German/ foreign.

**UNHCR estimates that 20 million Hindus, Sikhs and Muslims were displaced during the partition of United India in 1947. Compare with the largest documented voluntary emigration in history – the Italian diaspora, which migrated from Italy between 1861 and 1970, with 13 million people leaving the country.

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VERSE|Thank you for the Joy – Part 2

For my beautiful, wise mother on what would have been her 72nd birthday on the 8th of July 2020. And to all the other wonderful mothers who have left us too soon ❤️🌺

Sometimes I wake up in the morning
Feeling a little less vibrant, a little more melancholy...
I get dressed, and I look in the mirror
My hairbrush poised in my hand...
And I see a flash of someone familiar
A fleeting gesture, a nuance, an expression,
And I smile, a gentle joy touching my cheeks.
And then I look into my eyes
And I clearly see the lingering glimmer of someone resting in my heart
And my heart bursts, my throat chokes up and my eyes twinkle
And I know that I have shared
A special mother-daughter moment in my dressing table mirror.

OPINION | IDIOCRACY*

If ever there were loud-mouthed arm chair warriors anywhere, we, the Pakistanis would definitely take place of state. We take glowing pride in having a (re)sound(ing) opinion about everything under the sun. From the state of our own politics (our most favourite Topic of Rants) to how India should conduct itself within and without its borders, right down to how the emancipated Pakistani female should laugh in public – they’ve already unashamedly ripped through the first part of the sacred social canon of “not being seen, nor being heard” and now to actually hear them having a good time publicly! Qiyamat ki nishani hai bhaiyon! (1)

But i digress, as i tend to do when the feminist within kicks in. The point is that in our closeted but unceasing admiration of the West, we have taken to exercising their First Amendment rights to a whole new local level; Article 19, its Pakistani constitutional counterpart with its myriad crippling pre conditions, be damned! We have, over time, and encouraged by consecutive unscrupulous, corrupt governments, made voicing any kind of an opinion, synonymous with unrelenting whinging and griping. This antagonistic view has indeed, also been sublimely perpetuated by our overly-seasoned politicos. This intrepid lot, in their unceasing efforts at survival, have about-faced so many times keeping with the widely opposing mandates of varied administrations, that to transform a previously defended sacramental truth into current State treason, takes but a heartbeat….and of course the quintessential quality to be passionately gloomy. This has unerringly and copiously helped to paint an overall negative picture of the Republic, many times less maligning facts notwithstanding.

Our elected leaders are like the communal Fathers of the State (if you see an insidious pun in that, i rest my case). And to emulate ones paternal elders especially, is considered a righteous duty in our part of the world. So it is quite unremarkable that the Pakistani body politic following their administrative patriarchs, regurgitates as terrifying a mix of factual and concocted postulations as their varied and many social interactions allow.

A recent example is the PIA pilots’ fake licenses issue that has blown up not only on our own beleagured soil but indeed globally. (As of now, our national carrier has been banned from a number of international destinations for at least the next 6 months). The truth of the matter is far from what meets the eye or what has made the news. Pakistani pilots traditionally, have been some of the best internationally and have not only trained their foreign counterparts but have also served to defend allied states through skilful surgical strikes (PAF pilots led successful, course-altering air strikes against LTTE* bases in 2008 during the Sri Lankan civil war).

The current May 2020 tragedy, while definitely requiring its own set of accountability and remedial measures, has been wrongfully used to malign the entire Pakistani commercial pilots’ fraternity based on erroneous hyperbole in the constant battle of our inept administration to pass on the buck. Political knee jerk, self preservation tactics have always included gross exaggeration of our shortcomings, and in this particular case that penchant has exploded in the most self defeating manner on the international stage when Pakistan is already grappling with copious other negative press.

We may be a nation weighed down by the cumulative incompetence of decades of self serving administrations, but in the larger picture, we are still an independent nation that has survived the turbulence of wars, refugees, lost opportunities and foreign right wing religious subterfuge. There are nations, at least as beset by fate and circumstance if you will; but there is an unwritten national ethical code that the last man on the street follows – in some books it is referred to as Basic Patriotism. We, the Pakistanis have it all backwards: we will always criticise our own when we can; we will dutifully pull the carpet from under our brethrens’ feet if it served to make our individual purpose minutely better; we will glorify gross tradition and quell any semblance of social advancement; we will shamelessly, consistently antagonise, sensationalise, politicise and demonise.

The truth of the matter is that the global community is not in the mood to give magnanimous benefits of the doubt or even indulgent hoists up from the knotty quagmires created by incompetent domestic governments and juvenile societies. A rap on the knuckles is swiftly followed by a myriad organised aggravations that the whole nation is then subjected to from the international collective. These range from crippling trade and travel bans, to the as yet unrecognised psychological effects of being “eternally marginalised”.

The pithy lesson here is that we, the Pakistani citizenry, need to exercise a little more pride or even just forbearance vis a vis our collective nationhood, and indulge in just a little less irresponsible State related defamation and slander. We are already sliding down the slippery sluiceway of “black listed/ high risk” nations. We then, as the body politic can and must do our part even if it is simply to make overall Discretion the better part of Valor in our daily societal interactions.

The ask is considerable, agreed, as we sit comfortably ensconced in our living room sofas, probably suffused in a euphoric post-Nihari* stupor, when the tongue is loose and the ethics looser. But we owe that bit of restraint to our much bedevilled country and the few cogs of our unwieldy administrative wheel that are still trundling away in honest enterprise.

De Khudai pe aman.

*Idiocracy: title taken from a 1996 dystopia movie directed by Mike Judge

(1) – “An indication that the end of the world is nigh, my brothers!”

*LTTE: The Liberation Tigers of Tamil Eelam (LTTE) was a Tamil militant organisation that was based in northeastern Sri Lanka.

*Nihari: A stew from the Indian subcontinent consisting of slow-cooked meat, along with the bone marrow; mainly the shank meat of beef, lamb or mutton.